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  Public Ticket #1905083
iFrame
Closed

Comments

  • Velothis started the conversation

    This iFrame doesn't change the height whatsoever. Giving it fixed pixel numbers or changing it to a 100%, nothing seems to work.

    This seems to be a general problem as it is not the first time dimensions of iFrames are not responding to the set paramaters.

    Thank you for your help.

  •  501
    Penci replied

    Hi,

    Please check this guide to know  responsive Iframes.

    If you want add custom css, please go to Customize > Addtional CSS then add custom css you want.

    Best Regards,

    PenciDesign

  • Velothis replied

    I already tried every method described in that article before, I did do my own research.

    I've checked pretty much every piece of code, disabled plugins etc, did all the basic troubleshooting and more before I came here for help.

    So I will be asking the question differently:

    Is there anything in PenNews, that restricts iFrame's from having their height attribute working properly. If i set the height to lets say 800, it still doesn't get any longer than the end of the page. That being said, adding a new block underneath the HTML block where you add your <div> & <iframe> does not resolve the issue, since I thought that might be the problem.

    Please answer me on this question and do not redirect me to a page found in 10 seconds via a Google search.

    Thank you.

  •  501
    Penci replied

    Hi,

    Please send me:

    -  Iframe code you use on your site 

    -  Your website management information ( admin url site, username and password ). 

    - Your FTP account ( FTP host, FTP username, FTP password ) or your hosting account.

    And we will take it a look on this help you.


    Best Regards,

    PenciDesign

  • Velothis replied

    I was able to fix it myself, the problem was rooted in theme's general CSS. Also, this kind of service is deplorable and i regret having paid for a product that specified professional support yet after searching this online support forum and my personal experience I have to say that that was a lie.


    Topic closed.