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  Public Ticket #1907909
Issues with importing
Closed

Comments

  • corruptgaming started the conversation

    Hello,

    I am following your steps to import customizer data & config for homepage... I've imported the customizer data and am going through step 2 which states 

    "Step 2: Open folder home shortcodes and find the demo file you want to import. After that, open that file, press Ctrl + Ato select all and copy all the codes inside that file.

    Continue, go to Dashboard > Pages > Add New > Add new a page > click to "Text" tab on your editor and paste the code there.. Remember select Template for this page is "Full Width"

    This page is config page for the homepage demo you want to import. Let's use WPBakery page builder and modify it like the way you want.

    Check this image below for clearly:" 

    The image you have added to your instructions looks nothing like what I get when I click on Pages > Add New... I've attached an image to show you what I get... so can you get back to me and tell me what I have to do next please.

  • corruptgaming replied

    Any help with this? It's been 5 hours and apparently your support is 16/7.

    As it stands you're currently holding up my project as your instructions are not clear.

  •  2,700
    PenciDesign replied

    Hi,

    You need to click here: http://prntscr.com/mpailk

    after that, click to "Classic" here: http://prntscr.com/mpajf9 & click to "Text" tab here: http://prntscr.com/mpajiz and paste the shortcode.


    Best Regards,

    PenciDesign