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  Public Ticket #1909943
Post Image won't load
Closed

Comments

  • thibltlefebvre started the conversation
    February 25, 2019 at 4:35pm

    Dear, I just changed my Theme with Soledad. 

    I have an issue, when we are not connected, we don't see any post Images. But As soon as we are logged in, images appears. Do you have an idea to resolve this? 


    Best regards, 


    Thibault Lefebvre

  •  2,700
    PenciDesign replied
    February 25, 2019 at 4:39pm

    Hi,

    Thank you for purchased our theme.

    As I checked, this issue caused by you've enable lazyload images from WP Rocket. Let's deactivate it.

    This theme already support for this feature, so you don't need to use any lazyload images feature from plugins.

    Also, we don't recommend you use WP Rocket to optimize your site. You should clearly all the cache from that plugin and deactivate that plugin.

    After that, check this guide to know how to improve your site speed:

    https://pencidesign.ticksy.com/article/11405

    One more thing, after activated the theme, please regenerate thumbnails for this theme to make your site load faster.  You have to use plugin Regenerate Thumbnails to generate necessary thumbnails for Soledad theme.
    After installed the plugin Regenerate Thumbnails, go to admin > Tools > Regen. Thumbnails > Click button "Regenerate All Thumbnails" and wait for it until it's done 100%


    Best Regards,

    PenciDesign