Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1918291
Sidebar
Closed

Comments

  • dayukie started the conversation
    March 4, 2019 at 6:30am

    I installed the theme, but the sidebar disappeared.

    in the previous theme was normal, after installing the solitude I can not make it appear on the front

  •  2,700
    PenciDesign replied
    March 4, 2019 at 7:29am

    Hi,

    Can you show me your site url to I can take it a look?


    Best Regards,

    PenciDesign

  • dayukie replied
    March 4, 2019 at 6:08pm

    The site link: https://dayukie.com/

  •  2,700
    PenciDesign replied
    March 5, 2019 at 2:42am

    Hi,

    Please go to Customize > General Options > and check to "Enable Sidebar on Homepage"

    Also, as I checked, your images cant' load because you're using lazyload images from WP Rocket. Let's deactivate it.

    This theme already support for this feature, so you don't need to use any lazyload images feature from plugins.

    Also, we don't recommend you use WP Rocket to optimize your site. You should clearly all the cache from that plugin and deactivate that plugin.

    After that, check this guide to know how to improve your site speed:

    https://pencidesign.ticksy.com/article/11405

    One more thing, after activated the theme, please regenerate thumbnails for this theme to make your site load faster.  You have to use plugin Regenerate Thumbnails to generate necessary thumbnails for Soledad theme. After installed the plugin Regenerate Thumbnails, go to admin > Tools > Regen. Thumbnails > Click button "Regenerate All Thumbnails" and wait for it until it's done 100%

    Best Regards,

    PenciDesign

  • dayukie replied
    March 5, 2019 at 10:09pm

    One more doubt.

    I followed the steps and installed the plugins informed, but now, the social network icons do not appear.

  • dayukie replied
    March 5, 2019 at 10:11pm

    And the menu arrows are also gone

  •  2,700
    PenciDesign replied
    March 6, 2019 at 4:04am

    Hi,

    As I checked, your site has issues with your SSL. That make the font icons can't be load.

    Please try use plugin Really Simple SSL to fixed it.

    If it still doesn't work, let's add more this code to Customize > Logo and Header Options >  Add Custom Code Inside <head> Tag:

    <link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css">

    Best Regards,

    PenciDesign