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  Public Ticket #1929116
insert midia problem
Closed

Comments

  • MTRIPPER started the conversation
    March 12, 2019 at 12:04am

    Hi! I'm having problems trying to insert midia to the article. For some reason, when I click the button "insert midia" nothing happens, no new window pops up. Thats happening only when using google chrome. I tried using microsoft edge and it worked. Can you help me? I just work using google chrome, so I need this problem to be solved. Thank you!

  •  2,699
    PenciDesign replied
    March 12, 2019 at 9:18am

    Hi,

    You should ask author of the plugin you're using to create "insert midia" button about this issue. - because this issue doesn't related with our themesmile.png


    Best Regards,

    PenciDesign

  • MTRIPPER replied
    March 13, 2019 at 12:46am

    Hi,

    I did not use any plugin to insert midia, I use the standard wordpress/soledad model. Thats why Im asking help here. Can you help? I would appreciate that!

  •  2,699
    PenciDesign replied
    March 13, 2019 at 3:29am

    Hi,

    Do you mean about "Insert Media" ? Because I don't know what's Midia...

    If you get it work for other browser and can't get it work for Chrome - please try disable all add-on extensions of your Chrome and try it again. Maybe you have an add-on caused that issue.

    This can't be the theme issues, because if that's issues from the theme - it will stop to working for all browsers - not just only for chrome.


    Best Regards,

    PenciDesign

  • MTRIPPER replied
    March 14, 2019 at 12:34am

    Thank you! The problem was an add-on.