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  Public Ticket #1931078
Penci Social Media
Closed

Comments

  • freakvector started the conversation
    March 13, 2019 at 6:54am

    Hi

    It seem all my penci social media element is broken today.. 

    1)penci social counter, it made my web layout gone blank..then i hide the element everything seem fine again.

    2)penci social feed(IG, twitter) - the element do not disturb my layout but it dont load my social feed. (ig-image not found,twitter-cannot retrieve tweet)

    Everything was okay until this morning.

    Thanks

  • freakvector replied
    March 13, 2019 at 7:02am

    image 1: this happened because of penci social counter, when i unhide the element, everything was fine again

    image 2: social feed not showing

  •  501
    Penci replied
    March 13, 2019 at 5:52pm

    Hi,

    I want install plugin on your site. but i saw error  as screenshot http://prntscr.com/mxfie9

    Please check core of wordpress and  send me your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. I will check it again.

    Best Regards,

    PenciDesign


  •   freakvector replied privately
  •  501
    Penci replied
    March 14, 2019 at 2:58am

    Hi,

    I checked on your site. I update core wordpress on your site ( http://prntscr.com/mxlfar ).

    And config instagram on home page . It work fine  as screenshot http://prntscr.com/mxlfld.

    Please check it again.

    Best Regards,

    PenciDesign