My instagram followers suddenly stopped showing on the social counter widget. If I click it it still goes to the correct IG account but it shows 0 followers when I have 15k
If it doesn't work, let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
My instagram followers suddenly stopped showing on the social counter widget. If I click it it still goes to the correct IG account but it shows 0 followers when I have 15k
Hi,
Make sure that you inserted "Instagram Access Token" as screenshot http://prntscr.com/myk3p2
If it doesn't work, let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
Best Regards,
PenciDesign
Hi,
Thank your for your all feedback.
It is small this issue on our code. I fixed it help you on your site. Please check it again.
I will add more this fix to the next update version of PenNews.
Best Regards,
PenciDesign
The Instagram seems to be working but the facebook is still not working
Hi,
I checked your facebook access tokens on developers facebook.
It seems that your access tokens error as screenshot http://prntscr.com/mz2590,http://prntscr.com/mz25di
Please check again with facebook access tokens then check facebook access tokens on developers facebook
Best Regards,
PenciDesign