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  Public Ticket #1938925
Penci Videos playlist stopped working
Closed

Comments

  • jeevjun started the conversation
    March 19, 2019 at 3:04am

    Hi

    My page with video playlist stopped working after I created sitemap index. Not sure if that is the reason but timing looked like it.

    I double checked responsive properties and they are enabled.

  •  501
    Penci replied
    March 19, 2019 at 2:42pm

    Hi,

    Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign

  •   jeevjun replied privately
  •  501
    Penci replied
    March 19, 2019 at 4:05pm

    Hi,

    Thank you for your all feedback.

    It seems that the issue cause by YouTube API . 

    Currently we do not have a solution to this problem. We will consider more about this and try to solve this problem  as soon as possible.  

    Best Regards,

    PenciDesign

  • jeevjun replied
    March 19, 2019 at 4:12pm

    So basically, Youtube changed their API on their end and it stopped working? Is that what I should take from this?

  •  501
    Penci replied
    March 19, 2019 at 4:19pm

    Hi,

    Yeah, we will consider more about this and try to solve this problem  as soon as possible.  

    Best Regards,

    PenciDesign


  •  501
    Penci replied
    March 20, 2019 at 7:47am

    Hi,

    Please update theme  and go to Customize > General Options > YouTube API Key and enter an api key 

    Please go to https://developers.google.com/youtube/v3/getting-started?hl=en and check this giude and get the YouTube API Key

    Best Regards,

    PenciDesign