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  Public Ticket #1939019
Penci Video Playlist
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Comments

  •  1
    dereklc started the conversation

    I had the Penci Video Playlist working before when I'm building the site.  Today it disappeared even although the module still shows up on the Home WP Bakery admin page.   I've tried deleting the module and re-creating it, but it still does not show up.  Other video modules work, but the playlist does not.   What can I try to get it working?   (I just installed the theme on Friday and I've checked the Penci Framework plugin and it seems to be up to date (although I don't know how I tell which is the latest version of the plugin).

    Can you help please?

  •  501
    Penci replied

    Hi,

    Thank your for your all feedback about playlist  video.

    We will find more about this, if there is solution - we will write a solution for all customers1ie98cQOUbysbKqcc5erV2WUxGiCzkEnKM83De24kNTQ-DIrehDOOtBEkbPmmakoeuJ5M0cGuI3KG7msRF_Iv9AdIr2Z9NTFM4XFSmR0gQhsCQfR6htopykXwV0N2dyCkgrR_zRC

    Best Regards,

    PenciDesign

  • olivier888888 replied

    I have the same problem
    Please help me

  •  1
    dereklc replied

    What can I tell you to help you to a solution?  

  •  501
    Penci replied

    Hi,

    Please update theme  and go to Customize > General Options > YouTube API Key and enter an api key .

    Please go to https://developers.google.com/youtube/v3/getting-started?hl=en and check this giude and get the YouTube API Key

    Best Regards,

    PenciDesign

  •  1
    dereklc replied

    This is not really working.  Trying to get initiate a project to get an API but I keep getting an error that says "Google Cloud Platform service has been disabled.  Please contact your administrator to restore service in G Suite Admin Console".   As a result I can't get an API and the playlist is not enabled.   How else can I get this working.  Having videos on the main page was one of the reasons we chose this theme... 

  •  501
    Penci replied

    Hi,

    Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign

  •   dereklc replied privately
  •  501
    Penci replied

    Hi,

    Strange, i  create Youtube API ( http://prntscr.com/n5fumd ) and insert API key on your site. I  saw video playlist work fine.

    Please check this guide https://developers.google.com/youtube/v3/getting-started?hl=en 

    or contact with google.

    Best Regards,

    PenciDesign

  •  1
    dereklc replied

    Well, yes.  As I tried to articulate below, the issue is getting an API.  I cannot create a project as I get an error that says "Google Cloud Platform service has been disabled.  Please contact your administrator to restore service in G Suite Admin Console" and thus, I cannot get an API.  The instructions seem to be not up to date with the current view of the YouTube/Google/console pages and it's not working correctly.  I was looking for help since contacting google for anything gets zero response.  

  •  501
    Penci replied

    Hi,

    Now, you can use my Youtube  API. 

    Best Regards,

    PenciDeisgn

  •  1
    dereklc replied

    Really?  That's great... I thought it had to be from the same account as the channel hosting the video.  If this is how it works, that's great!  Thank you!

  •  501
    Penci replied

    Hi,

    Yeah, you can use my Youtube  API. but  you need contact  with google and get  your Youtube  API.

    Don't worry about this issue. Youtube  API only get data, not from the same account as the channel hosting the video.

    You can send me your video how you get Youtube  API. I will check it help you.

    Best Regards,

    PenciDesign