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  Public Ticket #1939256
HTTPS issue
Closed

Comments

  • miki31-7 started the conversation

    Hi. When I enable the theme, I get an issue with HTTPS: as you can see on the attached image, the site does not show as "fully protected" and there is an exclamation mark instead of the padlock. When I click on it, it says "The connection to this site is not fully protected".

    Note that this is not an issue with plugins, I disabled all the plugins. HTTPS works properly with other themes and I have an SSL certificate. Can you help me?

  •  2,700
    PenciDesign replied

    Hi,

    Please show me your site url to I can take it a look.


    Best Regards,

    PenciDesign

  •   miki31-7 replied privately
  •  2,700
    PenciDesign replied

    Hi,

    Please do following steps to fixed it:

    1/ Go to Customize > General Options > Background Image for Body Boxed > change it to another image and remove it after.

    2/ Go to Customize > Logo and Header Options > on "Upload Logo" & "Logo for Vertical Mobile Nav" > change it to your logo image.

    3/ Go to Customize > Footer Options > on "Footer Logo" > change it to your footer logo image.


    Best Regards,

    PenciDesign

  • miki31-7 replied

    Problem solved, thank you