Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #1940348
website glitch
Closed

Comments

  • jnkins started the conversation

    i will be working on the site and then randomly the site will break and show all the content as per the attached files. The only way to fix it is to go and reactivate an old revision. Why is this happening and is there a way to stop this?

  •  501
    Penci replied

    Hi,

    Strange,

    Make sure that  you only edit page on once tag of browser.

    Sorry, We have  nerver met this case so there is no exact advice.  

    If that happens again. Please send me your  video for this issue. I will check it help you. 

    Best Regards,

    PenciDesign


  • jnkins replied

    Will let you know, it was happening several times in a day.... so if it happens again i will pause and not do anything until i contact you again.


    thanks for being upfront



  • jnkins replied

    Hi team,
    i visited my website today and it started doing this when i was on the home page

    http://prntscr.com/njr0d5 

    can you help me, ive tried recreating the row but it didnt fix the problem

  •  501
    Penci replied

    Hi,

    Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign

  •   jnkins replied privately
  •  501
    Penci replied

    Hi,

    It seems that cause by  sticky sidebar. I disable sticky sidebar. It work fine. http://prntscr.com/nkbta4

    Please check it again.

    Best Regards,

    PenciDesign

  • jnkins replied

    Hey team i jsut checked it again and got the same thing.

    http://prntscr.com/nkiqqd

  • jnkins replied

    i deleted the section because the problem continued to happen
    Thanks for your assistance