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  Public Ticket #1940764
About importing a DEMO theme & also WPbakery builder
Closed

Comments

  • provoz started the conversation

    Hey guys,
    I'm trying this since days but it's not happening.

    I click on theme i want to import and it's stuck at the page 
    "Importing Content" this never gets done.
    How to proceed further.

    Also What WPbakery license do we get with pennews? and what are the steps to activate it?

  •  501
    Penci replied

    Hi,

    About import demo, please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you. 

    About WPbakery license, we've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here.

    If you want active WPBakery Page Builder , you need to buy a license from WPBakery to do that.7GIOLT--YKWIXGSunBXhtE_6hRWgCmoPeyw-oBkRcrzq8BM4yWmF4qFsDDuCBga8clJR60yUWILRxHzd9t5npbSA2OKJ53BGJneCH1pdIYdcW2XE5GWNyO6jk3ICZIA1mzVU_dTiBecause as we said in the documentation, we don't provide any license key to activate license key for WPBakery Page Builder  - we don't have permission to do that.

    Best Regards,

    PenciDesign

  •   provoz replied privately
  • provoz replied

    Please send me a formal mail asking for user name and password at my registered email address with you.

  •  501
    Penci replied

    Hi,

    You can add your website management information in here and make private reply. Only you and me see it.

    Or send your website management information via  your email  [email protected]

    Best Regards,

    PenciDesign

  • provoz replied

    Why do you have a gmail address? What happened to the official mail id of yours?


  • provoz replied

    THIS IS THE ERROR WHILE IMPORTING

    Today
    12:45:14 GMT+0530 (India Standard Time)

    Uncaught Error: Class 'XMLReader' not found in /var/www/html/wp-content/plugins/penci-pennews-demo-importer/includes/class-wxr-importer.php:122
     Type: PHP Fatal error
     File: /var/www/html/wp-content/plugins/penci-pennews-demo-importer/includes/class-wxr-importer.php

    /var/www/html/wp-content/uploads/demo_files/demo-content.xml

    More details

  • provoz replied

    ANYWAY SOLVED MY PROBLEM BY INSTALLING PHP-XML
    THANKS FOR TRYING HARD, you guys should actually work on solving errors for people. 
    Just running away from problems won't help.

    DISAPPOINTED BYE!!!!

  •  501
    Penci replied

    Hi,

    Thank you for feedback.

    We use gmail address. We will check  the issue.

    if have trouble using theme, please contact with us. We will check it help you.

    Best Regards,

    PenciDesign