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  Public Ticket #1948638
question about page editor
Closed

Comments

  •   joescheung started the conversation
  •  2,699
    PenciDesign replied

    Hi,

    That's new editor from Wordpress version 5. You can install plugin Classic Editor to go back to old editor.


    Best Regards,

    PenciDesign

  •   joescheung replied privately
  •  2,699
    PenciDesign replied

    Hi,

    If so, seem you have a plugin caused this issue.

    Let's try deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue.


    Best Regards,

    PenciDesign

  •   joescheung replied privately
  •  2,699
    PenciDesign replied

    Hi,

    Strange, if you're using WPBakery, please deactivate Classic Editor plugin.

    After that, disable new editor from WPBakery setting: http://prntscr.com/n3ou0x


    Best Regards,

    PenciDesign