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  Public Ticket #1960523
Demo import is not working
Closed

Comments

  • gostorecc started the conversation
    April 3, 2019 at 3:23pm

    Hi,

    I bought the PenNews templatet:

    1. I installed a new WordPress system.
    2. I installed the PenNews Template.
    3. I activated the templatet.
    4. I installed and activated all recommended plugins.
    5. I clicked on "Import Demo Now"
    6. I clicked on "Default" - Import button.
    7. Done

    Result:
    My website does not appear as in the demo image or on this page: http://pennews.pencidesign.com/

    So it doesn't work well ... Please help with the setup!

    My website admin also:
    https://ellenhang.hu/wp-admin
    Admin user: David123
    Admin pass: David123

    ... and please describe in detail what you did to fix it.

    I've been trying this all day. 5x I installed Wordpress again today and started it all.

    Please fix or return my money.


    Best,
    Adam

  •  501
    Penci replied
    April 4, 2019 at 2:17am

    Hi,

    I checked on your site. It seems that import demo error and  the selected category does not exist.

    I click classic mode button then find category does not exist and remove it as screenshot http://prntscr.com/n7778r

    Now your site work fine, please check it again.


    Best Regards,

    PenciDesign

  •   gostorecc replied privately
  •  501
    Penci replied
    April 15, 2019 at 2:32pm

    Hi,

    Please go to Customize > General Options then  go to  SOCIAL SHARE BOX then hide/show social you want as screenshot http://prntscr.com/nc919z

    Best Regards,

    PenciDesign

  •   gostorecc replied privately
  •   gostorecc replied privately
  •  501
    Penci replied
    April 16, 2019 at 4:34pm

    Hi,

    Please go to Dashboad > User, then edit user you want change user description then insert description with Biographical Info option as screenshot http://prntscr.com/ncsx5w

    Best Regards,

    PenciDesign

  •   gostorecc replied privately
  •  501
    Penci replied
    April 24, 2019 at 2:34pm

    Hi,

    Please go to PenNews theme/template-parts/single/style-1.php fine on line is 84.

    then add custom code you want as screenshot http://prntscr.com/ngaqhp

    Best Regards,

    PenciDesign