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  Public Ticket #1964769
Vertical navigation bug
Closed

Comments

  • miki31-7 started the conversation

    Hi, I got an important bug with Soledad that you can see in this video.

    In a few words, when I open a post or page, the vertical navigation menu shows up for a half sec, then disappears. It doesn't seem to happen everytime I click on internal links, but it happens most of the times. How can I fix it?

  •  2,700
    PenciDesign replied

    Hi,

    This issue doesn't related with the theme.

    Seem you've use a plugin for cache and has check to an option for render CSS by javascript to caused this issue. So, please check it again with the settings from your cache plugin.


    Best Regards,

    PenciDesign

  • miki31-7 replied

    Hi, I checked and the caching plugin that I use (WPFC) doesn't have that option, and all the options related to CSS and Javascript are disabled. 

    The issue occurs even for logged users who can't see the cache. 

    I even tried to completely disable the caching plugin, but the issue still occurs. 

  •  2,700
    PenciDesign replied

    Hi,

    You can try it for yourself.

    1/ Clearly all the cache.

    2/ Deactivate all plugins.

    3/ Check it again on anonymous to get correct results.


    Best Regards,

    PenciDesign

  • miki31-7 replied

    I just cleared the cache and disabled every single plugin on the site, then opened the site with the incognito mode. But unfortunately the issue is still there. What do you think?

  •  2,700
    PenciDesign replied

    Ok, let send me your admin & pass in a private reply. I will take it a look on this help you.


    Best Regards,

    PenciDesign

  •   miki31-7 replied privately
  •  2,700
    PenciDesign replied

    Hi,

    I just clearly all the cache and I see it working fine. Please check again your site on anonymous browser.


    Best Regards,

    PenciDesign

  • miki31-7 replied

    Hi,  I don't know what happened but now, even with the cache enabled, the issue seems solved for now. I hope it will stay this way, if I will have the issue again I will update you. Thank you for your big help.