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  Public Ticket #1971728
Widgets bloqueados
Closed

Comments

  • Pipesobarzo started the conversation

    Hola, buenas tardes.

    Tengo un problema, desde que me solucionaron un error del template se me bloqueó el editor de Widgets, no me deja realizar cambios.

    Me podrían ayudar por favor.

    Muchas gracias!

  •  501
    Penci replied

    Hi,

    Thank you for your using PenNews. Currently , we only support in English. Please using English for your support tiket & request.

    Sorry, i'm not clear about the question. I'm not sure i understand the issue. Please tell me about the question and send me your screenshot the issue. I will check it help you.

    Best Regard,

    PenciDesign

  • Pipesobarzo replied

    I can not modify the widget, they are blocked

  •  501
    Penci replied

    Hi,

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work,  let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign

  •   Pipesobarzo replied privately
  •  501
    Penci replied

    Hi,

    Strange, i deactivate add plugins and active theme defualt on your site.

    I can not modify the widget. It seems that issue not come from PenNews theme and plugin come from theme.

    Please check code wordpress . I recommend contact with hosting provider and ask theme about the issue. I think theme will find what's the issue.

    Please check video attachement.


    Best Regards,

    PenciDesign

  • Pipesobarzo replied

    how can i remove this title?

  •  501
    Penci replied

    Hi,

    Please go to Customize > Single Post Options > then scrolldown and check "hide breadcrumbs" option

    Best Regards,

    PenciDesign

  •  501
    Penci replied

    Hi,

    Please check screenshot http://prntscr.com/nbeida 

    Best Regards,

    PenciDesign

  • Pipesobarzo replied

    How can I change the size of this text?

    I can not find it...

  •  501
    Penci replied

    Hi,

    Please go to Customize > Addtional CSS then add custom css to do that 

    .single .penci-cat-links a, .page .penci-cat-links a {
        font-size: 10px;
        height: 16px;
        line-height: 16px;
    }

    you can change font size 10px to any site text you want and change height of category to any height you want

    Best Regards,

    PenciDesign

  • Pipesobarzo replied

    Muchas gracias, son muy amables.

    Atentamente,

    Felipe