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  Public Ticket #1980649
Social and other broken icons
Closed

Comments

  •  1
    aldemifr started the conversation

    Good Morning!

    I have a few small problems:
    According to the griffins, 1 and 2 in the image: Social icons and other special icons are gone, they have broken! Both in the menu and in other places.

    3 - Some block titles are also blank

    4 - It is talking about menu, it would be possible to remove or exclude those little arrows that is next to the title of the category as shown in griffin 2 in the image.
    is it possible to delete the arrows?

    Thank you

  •  501
    Penci replied

    Hi,

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work,  let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign

  •  1
    aldemifr replied

    perfect worked perfectly!
    Thank you!!!

    :)


    Now I would like you to give me a suggestion regarding the question asked about how to have a menu without the arrows next to the menu. You forgot! :)

    Best Regards,


  •  501
    Penci replied

    Hi,

    Icon not working, 

    Currently, this theme use font awesome lib version 4.7 to show icon on theme.

    It seems that you use a plugin that use font awesome lib with different version.

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    Or send me url of your website. I will check it help you.

    Best Regards,

    PenciDesign

  •  1
    aldemifr replied

    Hello,
    Social icons are now working correctly
    was in conflict with the ULTIMATEA GDPR (codecanyon) plugins and I was also using the "Awesome 4 plugins", I deactivated the two and now my site works flawlessly.

    but in addition to the problem quoted above I also mentioned the menu
    and I would like to know how to leave the menu free without the arrows that are on the right side of the main menu category.

    I would like to leave the menu more dynamic without these arrows next to it which somewhat heightens the spaces in the menu.
    I see that these arrows are also present in the menu in the default theme in PenNews.

    is it possible to disable these arrows next to the main menu categories?

    Thank you

  •  501
    Penci replied

    Hi,

    Please go to Customize > Logo and Header Options, then scrolldown and check "Remove Arrow Down on Menu Items Level 1" option and "Remove Arrow Right on Menu Items for Dropdown Menu" option as screenshot http://prntscr.com/neukr4

    Best Regards,

    PenciDesign

  •  1
    aldemifr replied

    that's right. Perfect!

    You are Super Efficient!
    this theme is very feature rich!

    One more time, thank you very much!!!!!!!!!


    :)