I updated the plugins and theme today and since them I'm getting a 503 error intermittently and the site is running incredibly slow. I contacted Godaddy, my host, and they say that everything is functioning properly on their end. What should I do?
Update: I think it may be the theme because when I switch to another theme, I can't seem to replicate the 503 error. I'm crushed because I LOVE the Soledad theme. Whenever I re-activate it, the 503 error comes back. What should I do?
I just checked your site and I didn't see any 503 error.
Also, I just checked your site and it's very very slow - and it's not related with our theme.
As you can check video from my attach. It's very slow with a default theme from Wordpress. So, I'm sure that come from your hosting. You need to ask them about this and requirement them check it carefully.
You can use window media player to view the video I sent.
Also, as I checked, with the connection like that - it can caused 503 error is normal. So, the best solution for you now is requirements your hosting provider check & fix it. If they can't fix, you can thinking to move your site to another hosting better.
I can recommend you use A2Hosting - It's better much with godaddy.
I updated the plugins and theme today and since them I'm getting a 503 error intermittently and the site is running incredibly slow. I contacted Godaddy, my host, and they say that everything is functioning properly on their end. What should I do?
Update: I think it may be the theme because when I switch to another theme, I can't seem to replicate the 503 error. I'm crushed because I LOVE the Soledad theme. Whenever I re-activate it, the 503 error comes back. What should I do?
Hi,
We didn't got any issue like that...
First, please make sure:
1/ You've updated your Wordpress to latest version.
2/ You've updated all the plugins to latest version.
3/ Deactivate all plugins and check it again. If it work, let's enable each plugin to check what's plugin caused this issue.
If it still doesn't work, let's send me:
- Your admin URL
- Your admin account ( username and password )
- Your FTP account ( FTP host, FTP username,. FTP password ) or your godaddy account.
And we will check it help you.
Best Regards,
PenciDesign
Hi,
I just checked your site and I didn't see any 503 error.
Also, I just checked your site and it's very very slow - and it's not related with our theme.
As you can check video from my attach. It's very slow with a default theme from Wordpress. So, I'm sure that come from your hosting. You need to ask them about this and requirement them check it carefully.
Best Regards,
PenciDesign
Hi,
You can use window media player to view the video I sent.
Also, as I checked, with the connection like that - it can caused 503 error is normal. So, the best solution for you now is requirements your hosting provider check & fix it. If they can't fix, you can thinking to move your site to another hosting better.
I can recommend you use A2Hosting - It's better much with godaddy.
Best Regards,
PenciDesign