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  Public Ticket #2002054
my pennews theme
Closed

Comments

  • TheDomainBaron started the conversation

    I have tried downloading multiple themes but none of them will download completely. When I tried downloading the sports news  theme I did not import any of the data...See attached pictures. 

    So I then decided to download the Lifestyle news theme and now this theme too is missing parts and pieces. See attachments( I am missing the Beauty Section right below the header) I am also missing the Travel section as well. please help me resolve this as soon as possible, as I am on a strict time frame.

  •  501
    Penci replied

    Hi,

    Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign

  •   TheDomainBaron replied privately
  •  501
    Penci replied

    Hi,

    Strange, I can't login on your site  http://prntscr.com/nm2yiw.

    Please check it again

    Best Regards,

    PenciDesign

  •   TheDomainBaron replied privately
  •  501
    Penci replied

    Hi,

    Sorry for carelessness.

    I only deactivate RSS plugin and i saw error on your site. 

    Please send me your FTP account ( FTP host, FTP username, FTP password ) or your hosting account. I will fix it.

    Best Regards,

    PenciDesign