Please tell me about data video use on true mag and send me your website information ( admin url site, username and password ). I will check it help you. We will be cafeful when checking your website.
Or backup your website and send me your backup. We will check with backup and find solutions to this problem.
No i already tried that. that doesn't work. Is there a specific type of post format your theme uses?
ALso, when the migrate happened it removed all the video views back down to zero. It was pulling the actual views from youtube when imported. How can we get this back?
1/ With post format. This theme supported video, gallery, audio.
2/ Sorry about the issue, but we only update video url wordpress. Please send me screenshot for video views and your website management information. I will check it help you.
Hi,
1/ If you want disable auto play video, please go to Customize > Single Post Options then check "Disable Parallax Images on Single Posts" option.
2/ About migrate , please send me your website management information ( admin url site, username and password ) . I will check it help you.
Best Regards,
PenciDesign
Hi,
1/ Unfortunately, currently this theme doesn't support the feature like trumag.
Because , trugmag is theme for video and pennews is theme for news/ magazine/ business/ portfolio/reviews, Landing, AMP.
2/ It seems that it doesn't work with some feature of truemag and pennews doesn't support the feature
Best Regards,
PenciDesign
Hi,
Please tell me about data video use on true mag and send me your website information ( admin url site, username and password ). I will check it help you. We will be cafeful when checking your website.
Or backup your website and send me your backup. We will check with backup and find solutions to this problem.
Best Regards,
PenciDesign
Hi,
I checked and update migrator data with trugmag theme. Please deactive and delete "Penci PenNews Migrator" pugin and re-install and active the plugin.
then go to Dashboard > PenNews > Migrator Data then choose truemag theme and check "Force Switch Posts" option as screenshot http://prntscr.com/nr76si
Best Regards,
PenciDesign
Hi,
Yeah, enable classic editor. If you want use gutenberg, please go to Dashboard > Plugins then deactivate "Classic Editor" plugin
Best Regards,
PenciDesign
Hi,
You can try with post format is video
Best Regards,
PenciDesign
No i already tried that. that doesn't work. Is there a specific type of post format your theme uses?
ALso, when the migrate happened it removed all the video views back down to zero. It was pulling the actual views from youtube when imported. How can we get this back?
Hi,
1/ With post format. This theme supported video, gallery, audio.
2/ Sorry about the issue, but we only update video url wordpress. Please send me screenshot for video views and your website management information. I will check it help you.
Best Regards,
PenciDesign