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  Public Ticket #2065798
PenNews Video demo problem
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Comments

  • RSDnetwork started the conversation

    hi I bought pennews a few days ago. I need the theme for video and I installed pennews video demo. I saw that there are some problems with the demo. When I click on Entertainmet or Lyfestyle the page gives a message "NOT FOUND
    Sorry, we can't find what you are looking for. Please try search. ".
    It seems that the two categories are not well associated with the sub-categories. Another problem is that on the left side in the home the Music category is not displayed, besides the Youtube playlist is not seen. Please correct these problems

  • RSDnetwork replied

    Any news? In the main menu i have create a Category "Test" and place in it the Sub-Category "Music"
    When i click category "Test" i not see nothing of category "Music" i see only the message "NOT FOUND"

    The Category not working. Please help me!

  •  501
    Penci replied

    Hi,

    Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

    Best Regards,

    PenciDesign

  • RSDnetwork replied

    But not is a problem of my side, if you look your demo of Video Hub you can see the problem

    http://pennews.pencidesign.com/pennews-video-news/category/entertainment/

    http://pennews.pencidesign.com/pennews-video-news/category/life-style/

    The two category not working. Is your Theme that have the problem. 

    Other demos of PenNews have the categoryes that work. Look this two examples:

    http://pennews.pencidesign.com/pennews-business-news/category/finance/

    http://pennews.pencidesign.com/pennews-breaking-news/category/life-style/

    Please correcting VideoHub. I need the VideoHub

  •  501
    Penci replied

    Hi, 

    Don't worry about the issue.

    I checked on demo and two category don't have post. I add post to category and it work fine.

    Please check video attachement

    Best Regards,

    PenciDesign

  • RSDnetwork replied

    Hi

    Thank you so much. Also i have other solution. 

    I use the setting "Parent Category" for set the primary category to the sub categories.

    For exemple i set "Music" with parent category "Entertainment" and now when i click Entertainment i see the content of the Music category. 

    Perhaps it is this parameter that was missing to VideoHub demo.

    Best Regards,

    RSD Network


  •  501
    Penci replied

    Hi,

    Yeah, thank you for your all feedback.  We updated VideoHub demo.

    Best Regards,

    PenciDesign