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  Public Ticket #2085374
Theme create multiple copies of images
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Comments

  • zeeshannaqi started the conversation

    Hello, 

    The theme in question creates multiple copies of images, for now it create 13 copies of a single image and i want to restrict that to 3 max. Please let me help solve this issue at the earliest. Check the attached screenshot.

    Thank you

    lisa kauffman.

  •  2,700
    PenciDesign replied

    Hi,

    In that 13 copies of that image - WordPress auto render 3 sizes: "Thumbnails" - "Medium" - "Large".

    To stop WordPress renders that sizes, please go to Dashboard > Settings > Media > and set these sizes to 0 - check this image

    After that, do following this image to remove the sizes come from the theme.


    Best Regards,

    PenciDesign

  • zeeshannaqi replied

    Hello, 

    I made the changes to the wordpress settings, but cant open the second link in your reply. 

  •  2,700
    PenciDesign replied

    Hi,

    Do you can't open the image I sent or can't go to Appearance > Theme Editor?

    If you can't access to Appearance > Theme Editor, let's ask your hosting provider and requirement them allow it for you.


    Best Regards,

    PenciDesign

  • zeeshannaqi replied

    Hello, 

    I said the second image in your reply: "After that, do following this image to remove the sizes come from the theme."

    I set sizes to zero in wordpress  Dashboard > Settings > Media >  media settings, this removed 3 sizes of images.

    how to reduce the number of picture copies further?

  •  2,700
    PenciDesign replied

    Hi,

    No - that's step 1.

    Step 2, you need to do following this image: https://prnt.sc/ogvvi3


    Best Regards,

    PenciDesign

  • zeeshannaqi replied

    Exactly what im trying to say i cant open the image of step 2. Check the screenshot. and send me that image as attachment here. so i can see what is step 2, because i have done with step 1. 

    Thank you.

  •  2,700
    PenciDesign replied

    Hi,

    Ok. Check again from my attach.


    Best Regards,

    PenciDesign