Hi,

Strange, make sure that use latest version of PenNews theme and plugin.

If it doesn't work,  please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

Best Regards,

PenciDesign

Hi,

I can't login on your site.It appears  your site error as screenshot http://prntscr.com/osdjrl

Please check it again and  send me: 

- Your admin url 

- Your admin account ( username and password ) 

- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

In a private reply.

I will check it help you. 

Best Regards,

PenciDesign

Hi,

I checked on your hosting.

Strange, I saw  database use on your site (  ) have size is 0 MB ( http://prntscr.com/osvozg ). 

It appears your site not work .

Now, do you want create database , active pennews theme and import demo help you ?

If right, i check it and config help you. Please tell me about the issue.

Best Regards,

PenciDesign

Hi,

Sorry for the slow response.

We are a bit confused. Our team was checked in more than 1 hours.

1/ We checked with CandleLanters.com

It appears your hosting only run with http://allangler.com, http://candlelanterns.com/

I not found folder code of "http://israeltimes.com" site on CandleLanters.com

2/ I can't login with AyPapi . Please check screenshot http://prntscr.com/ot3kd5, http://prntscr.com/ot3kpx

Please check it again.

Please tell me about hosting of http://israeltimes.com site.

Best Regards,

PenciDesign

Hi,

Sorry for the slow response.

We are a bit confused. Our team was checked in more than 1 hours.

1/ We checked with CandleLanters.com

It appears your hosting only run with http://allangler.com, http://candlelanterns.com/

I not found folder code of "http://israeltimes.com" site on CandleLanters.com

2/ I can't login with AyPapi . Please check screenshot http://prntscr.com/ot3kd5, http://prntscr.com/ot3kpx

Please check it again.

Please tell me about hosting of http://israeltimes.com site.

Best Regards,

PenciDesign

Hi,

I checked on  your site.

It appears the error cause by "wp-rss-excerpts-thumbnails" plugin. I disable plugin and saw  the website work fine.

and I config home page demo help you. Please check it again.

Best Regards,

PenciDesign

Hi,

Sorry about the issue.

It appears category error when import demo.

If after import demo and you see block vc not show same demo, please edit home page, click classic mode then remove  category error ( |categories:6  ) on home page

Please check video : https://drive.google.com/file/d/1fCLf5vVbrwR8IaI4rhALNcwHV_hZFIEB/view?usp=sharing

Best Regards,

PenciDesign

Hi,

If you want  show post of "Headlines" category, please choose "Headlines" on  Category as screenshot http://prntscr.com/ou3qif

Best Regards,

PenciDesign

Hi,

I config help you.

If you use post , please only choose category or tag

Headlines (Penci Block-2) : http://prntscr.com/ouel87

 Featured (Penci Block-2) http://prntscr.com/ouelbb

Middle East (Penci Block-8) http://prntscr.com/ouelgz

Business (Penci Block-16) http://prntscr.com/ouelnj

Please check it again.

Best Regards,

PenciDesign