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  Public Ticket #2123472
The categories does not work
Closed

Comments

  • norwegiannomad started the conversation
    August 21, 2019 at 1:48pm

    Hi There :-)

    There are 4 categories in the top menu and the in boxes on my Soledad wordpress theme

    - outdoors

    -travel

    -business

    -mindset

    They used to work, but now, When you press the categories nothing happens.

    What can I do to fix the problem?

    Best regards from

    Mona

  •  2,700
    PenciDesign replied
    August 21, 2019 at 3:33pm

    Hi,

    First, you need to update again the URL ( via Customize > Homepage Options ) for that categories on Homepage Featured Boxes because as I see your category URL has been changed.

    Example:

    Old URL for Travel category: https://norwegiannomad.no/category/travel/

    New URL for Travel category:  https://norwegiannomad.no/category/blog/travel/

    Also, when I go to a category page from you - I see a blank page, so I think you have a plugin or something caused this issue.

    Please try deactivate all plugins and check it again.

    If it work, let's enable each plugin to check what's plugin caused this issue.


    Best Regards,

    PenciDesign

  • norwegiannomad replied
    August 23, 2019 at 1:53pm

    Thank you, it was one of the plugins, the categories worked when I deactivated all plugins.

  • norwegiannomad replied
    August 23, 2019 at 2:10pm

    Hi Guys:-)

    One more thing...

    The instagram journal at the top of my soledad theme suddenly stopped showing pictures from my instagram username. I have tryed with a hashtag and that works.

    The message i`m getting is "No image found, try another username"

    What can I do to get my username images back on my blog?

    Mona

  •  2,700
    PenciDesign replied
    August 23, 2019 at 4:49pm

    Hi,

    Recently, Instagram just updated the API, so all websites has much request to Instagram in a fixed time will get blocked. 

    That makes Instagram images cant' load for your site. No problems, you can install this plugin: https://wordpress.org/plugins/instagram-feed/ 

    After that, go to Dashboard > Instagram Feed > connect with your Instagram account and use shortcode from that plugin to display it.

    You can make shortcode display by drag & drop "Text" widget to the sidebar and paste the shortcode to that widget.

    Best Regards, 

    PenciDesign