Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2127605
Instagram slider
Closed

Comments

  • nomikininnis started the conversation

    I don't know why, but it seems like my Instagram can't be showed?

    My Instagram username is from.kalymnos.with.love which I have inserted, but it says: No images found! Try some other hashtag or username

  •  2,700
    PenciDesign replied

    Hi,

    Recently, Instagram just updated the API, so all websites has much request to Instagram in a fixed time will get blocked. 

    That makes Instagram images cant' load for your site. No problems, you can install this plugin: https://wordpress.org/plugins/instagram-feed/ 

    After that, go to Dashboard > Instagram Feed > connect with your Instagram account and use shortcode from that plugin to display it.

    You can make shortcode display by drag & drop "Text" widget to the sidebar and paste the shortcode to that widget.

    Best Regards, 

    PenciDesign 

  • nomikininnis replied

    Okay, thank you for that. I have installed the plugin as you recommend.

    But will you make the original Instagram Slider from your theme work again?

    Thanks!

  •  2,700
    PenciDesign replied

    Hi,

    Yeah, we're working on that - we need more 1-2 days for release a new update to fixed itsmile.png


    Best Regards,

    PenciDesign

  • nomikininnis replied

    Hello again,

    Is the IG slider working? :)


  •  2,700
    PenciDesign replied

    Hi,

    We've fixed that issue in the latest update of Soledad ( version 6.3.3 ) 

    Please update the theme to latest version and go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to your sidebar ( replace with widget "Instagram Slider" ) and config it. 

    Recently Instagram just updated the API - this caused the issue. 

    You can check this guide to know how to update this theme to latest version.

    Best Regards, 

    PenciDesign

  • MARIJA replied

    Hi, I had the same problem so I followed your instructions from this post and it worked perfectly, so thank you for that! I have one problem though - As the Instagram slider doesn't work anymore I tired replacing it with "Soledad Instagram Feed" to get my IG slider back in my footer, but it seems not to work (can't get images to look like a slider). Is there another way to fix this? Thank you!

  •  2,700
    PenciDesign replied

    Hi @MARIJA,

    As I can see on your site, you're using widget "Instagram Feed" not "Soledad Instagram Feed". Let's drag & drop that widget to "Main Sidebar" and "Footer Instagram" and config it to make it work.


    Best Regards,

    PenciDesign

  • MARIJA replied

    Thank you so much! It worked :)