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  Public Ticket #2148681
Error trying to install WPML
Closed

Comments

  • codigomedia2 started the conversation
    September 12, 2019 at 10:48am

    Hi,

    we are trying to install WPML in a website with PenNews but we get the following error:

    [12-Sep-2019 09:22:29 UTC] PHP Warning:  file_exists(): File name is longer than the maximum allowed path length on this platform (4096): /usr/home/codigomedia.net/web/ibermediaold/wp-content/plugins/penci-framework/lib/meta-box/inc/wpgp7pd4u7zm6rgoyelojacxjua5q548423q0acfjrjujztai2asl08kskyvq590wn1ehlapr-qmgll7a0fohrugotahqp6oc8nx5pw1gebrr-epw99ppp5pj0qlgvup4z0p7hugoyahc1de2elip2xl0-wcj4v8lzgp7qd4y73-rk1ng7bsphago1tu2adfebaxp5u1hjyv-597x09jha40mmcn5wup4z0p7hugowah9zz7ganoh60rtjyv-597x09mhawrz6suv3p5o3eia6u4i5a5sld1r0qqwg8zy09uv3s9y77sphago1tu2cdfmebe2pdsmg1cj4v8lzgp7qd4iiygc4p2i47sphago1tu35lem0crlacujrbcr-584vbf4ip1h66w4o2b4z0p7hugosahg46od0cslz1hx2lvq59vwn7h46drja7bqmh9xwg2gkdrija215l3f7l9h5asmj2qfmh9xwg2gkdrija505lszddmiedgsjqcj4v8lzgp7sd4y73-rky1exqqziihg2gujmu7fnebhrcfj0ah83b3nq9jphago1tu45lbeu7ppj1hx2lvq538447v0idi718u24g8r0qp044s8xyv-597x0appi4iyecyj4v8lzgpci1syo7hrdl7d09qiigg7e78gwpy4z0p7hugu2yhgqubd7qqziihg2fujwume4nhphago1tu45lbeu7ppr1hx2lvq538447v0idq718u24g8l3d20q0k8fqlgmgywe5iiacujrbcrc884a6ml0tlxe3c43tywe5iiacujrbcr-7840mb9duo8iaogll7 in /usr/home/codigomedia.net/web/ibermediaold/wp-content/plugins/penci-framework/lib/meta-box/inc/autoloader.php on line 174

    It seems that the template is trying to create a url too long for the server. We asked the server to change the parameter SubstituteMaxLineLength, but it's not possible in our hosting.

    Do you know what else we could do to solve this issue?

    Thanks!

  •  501
    Penci replied
    September 12, 2019 at 1:55pm

    Hi,

    Please send me: 

    - Your admin url 

    - Your admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

    In a private reply.

    I will check it help you. 

    Best Regards,

    PenciDesign

  •   codigomedia2 replied privately
  •  501
    Penci replied
    September 14, 2019 at 5:50am

    Hi,

    I checked on your site and i don't see error on your site.

    But i add custom code to .htaccess file to change SubstituteMaxLineLength

    <IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

    Then change WP Memory Limit with custom code http://prntscr.com/p5yaed

    define( 'WP_MEMORY_LIMIT', '256M' );

    Please check it again


    Best Regards,

    PenciDesign