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  Public Ticket #2151586
Website always shuts down due to processes
Closed

Comments

  • SimonSeez started the conversation

    Hello, 

    My website, CanonCrested.com always seems to shut down due to a lot of processes running. It has high CPU and I/O usage rate that forces webhost to shut it down. I spoke to my webhost and they insist it has to do with processes running in my theme. 

    Please have a look. You can also find an analysis here if you enter the website address here. 

    https://gtmetrix.com/analyze.html 

    Regards, 

    Simon

  •  2,700
    PenciDesign replied

    Hi,

    As I can see your hosting is very limit. That's big issues for you if in the future you have more posts.

    I recommend you move to another hosting better like A2Hostingsmile.pngAll the issues will solved.

    With this host, maybe you have some plugins caused this issue. Because the theme is light and fast, so It can't get the memories use much like that ( we've tested the theme before, of course ). So, please try deactivate all plugins and check it againsmile.pngAfter it work, you can enable each plugin to check what's plugin caused this issue.

    But, I really recommend you move to another hosting betterwink.pngThis hosting very limit and in the near future, it will go down when everything reached to max.


    Best Regards,

    PenciDesign