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  Public Ticket #2153947
Cache in front page iis not clearing
Closed

Comments

  • zero-timespace started the conversation
    September 17, 2019 at 8:48am

    i have a problem with frontpage the cache in front page is not clearing automaticly

  •  501
    Penci replied
    September 17, 2019 at 2:18pm

    Hi,

    I'm not clear about the question.

    Please tell me about the issue. 

    Do you want use cache plugin and you can't clear cache on frontpage ?

    If right, please tell me about cache plugin you use on your site.

    Best Regards,

    PenciDesigm

  • zero-timespace replied
    September 18, 2019 at 11:52am

    in front page cache is not clearing

  •  501
    Penci replied
    September 19, 2019 at 2:17am

    Hi,

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work, please send me: 

    - Your admin url 

    - Your admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

    In a private reply.

    I will check it help you. 

    Best Regards,

    PenciDesign

  •   zero-timespace replied privately
  •  501
    Penci replied
    September 20, 2019 at 2:02am

    Hi,

    I checked on your site and go to  Customize > General Options  then check "Disable query cache" option

    http://prntscr.com/p8hmwk, http://prntscr.com/p8hng1

    Please check it again


    Best Regards,

    PenciDesign