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  Public Ticket #2160736
not imported pages
Closed

Comments

  • Marcell Demény started the conversation

    Hello!
    I'd like to ask you that I've been using your template for years and now pages and test posts are not imported when importing.
    Please help me.


    Thank you!


    Regards:

    Marcell Demény

  •  501
    Penci replied

    Hi,

    I'm not clear about the question.

    Your site working, and you want import demo ,but does't not import data of page.

    If right, please send me  your demo you want import and your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

    Best Regards,

    PenciDesign

  •   Marcell Demény replied privately
  • Marcell Demény replied

    Hello!

    Did you see the page? It would be very urgent and unfortunately I cannot progress with my work.

    Thanks!

  •  501
    Penci replied

    Hi,

    Sorry about respond slow,

    I imported demo and config help you, please check it again


    Best Regards,

    PenciDesign

  • Marcell Demény replied

    Hello!

    Thank you very much for your help! What was the problem?

    Regards:

    Marcell Demény

  • Marcell Demény replied

    Hello!

    Unfortunately I can't use customize.php because it says it is not available. Unfortunately, I can't customize the site. Can you please see what the problem is?

    Thanks!

  •  501
    Penci replied

    Hi,

    I'm not clear about the question.

    Please tell me about screenshot for issue.

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue

    Best Regards,

    PenciDesign