Hi! I'm using Multi conc.blog Theme (Soledad version 6.3.3).
In my WP dashboard-Soledad I ve a message to update theme to the latest version 7.0.2. I would like to update directly but, since I'm a beginner I thought to create before a child theme, but I never modified the css directly, I just used guided customization. What do you suggest to proceed?
ok, but my doubt is: I ll lose something? I never modified the CSS directly only used your custom. guide...............so Do I need to create a child theme?. if you don't mention A CHILD THEME I think I must only update theme directly? thanks again
We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as possible. Currently, please manually to update this theme - by do following this guide: https://pencidesign.ticksy.com/article/15633/ We're sorry about this inconvenience.
Hello, just wanted to tell you that PenNews is having an update issue as well.
"Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
Also, getting this error too when creating posts of pages
"Compilation failed: invalid range in character class at offset 11 in /home/manna242/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 163"
Is there a contact email where I can have you guys check this bug I'm having? my support has expired, but I think this is actually a bug. Please let me know. Thanks.
For 7.3 I installed it manually and for 7.3.1 word press gave me an other error. When will be fix it? Do I have to inst. it manually again or I can wait when it will be fix?
We're waiting for some weeks but WP-updates doesn't fixed the issue, so maybe in the next updates, we will remove this flatform.
From now, please do following this guide to update this theme - It's easy also and doesn't affect anything to your site: https://pencidesign.ticksy.com/article/15633/ We're sorry about this inconvenience.
Hi! I'm using Multi conc.blog Theme (Soledad version 6.3.3).
In my WP dashboard-Soledad I ve a message to update theme to the latest version 7.0.2. I would like to update directly but, since I'm a beginner I thought to create before a child theme, but I never modified the css directly, I just used guided customization. What do you suggest to proceed?
thanks in advance
Hi,
You just need:
1) Go to Appearance > Themes > click to "Update Now" button and wait until it done.
2) Go to Appearance > Install Plugins > and update all plugins come with the theme that you're using.
Best Regards,
PenciDesign
ok, but my doubt is: I ll lose something? I never modified the CSS directly only used your custom. guide...............so Do I need to create a child theme?. if you don't mention A CHILD THEME I think I must only update theme directly? thanks again
messagge attached
No - of course you don't lose any customization data or posts, pages..
Best Regards,
PenciDesign
OK.......so my last question....I needn't to create a child theme...correct?
Yeah, don't need
Best Regards,
PenciDesign
thanks so much as usual
Hi, sorry I used my old ticket because refers to the same subject.
I tried to update Soledad theme in 7.3.0 version as requested from wordpress, but I received an error as per attached.
I tried to disable all plugins but I received always the same error.
Be so kind to help me in this issue.
Thanks
Hi,
We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues,
I've contacted them and they said will fix it as soon as possible.
Currently, please manually to update this theme - by do following this guide:
https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.
Best Regards,
PenciDesign
The article is not clear because if I open the link I can't see download all file but I ve only the option to buy theme on themeforest site
Hello, just wanted to tell you that PenNews is having an update issue as well.
"Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
Also, getting this error too when creating posts of pages
"Compilation failed: invalid range in character class at offset 11 in /home/manna242/public_html/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 163"
Hi @poggiano,
You need to login to Envato account - the user you've purchased the theme to see the download.
@FairyStoneVintage:
Yeah, PenNews has issues also because it's related with wp-updates as I said before.
Please do the same guide I sent to update it
For more question, please create a new ticket for PenNews - here is ticket for Soledad
Best Regards,
PenciDesign
I got it.
I downloaded soledad zip, but according to the guide I should delete prev. soledad theme before and then to install again the zip version 7.3 correct?
I ve two question: 1) Do I lose all plugins? 2) my site could be change , for exp. post etc.?
thanks
Hi,
Yeah, just need do following guide and read the notes
You don't lose plugins, settings, posts....etc
Best Regards,
PenciDesign
I did. Thanks as usual.
Is there a contact email where I can have you guys check this bug I'm having? my support has expired, but I think this is actually a bug. Please let me know. Thanks.
Hi @FairyStoneVintage,
Please send us an email via our contact form
Best Regards,
PenciDesign
Hi again,
I noticed Today it's ready soledad version 7.3.1.
For 7.3 I installed it manually and for 7.3.1 word press gave me an other error. When will be fix it? Do I have to inst. it manually again or I can wait when it will be fix?
thanks again
Hi,
We're waiting for some weeks but WP-updates doesn't fixed the issue, so maybe in the next updates, we will remove this flatform.
From now, please do following this guide to update this theme - It's easy also and doesn't affect anything to your site:
https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.
Best Regards,
PenciDesign
ok thanks