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  Public Ticket #2191643
Post Count Views
Closed

Comments

  • DALE_EVERETTE started the conversation

    I purchased this theme and everything seemed to be going great until i noticed the post views on my articles have been wiped out. 

    I've attached an example of an article that has well over 2k shares (https://sistabrutha.com/hbcu-sports-rankings-who-has-the-best-athletic-facilities/) but the post views for this article are defaulting to penci count views that are extremely off. 

    How can I get the actual post views to show for my articles?


    Regards, 

  •  501
    Penci replied

    Hi,

    Post count view of post on PenNews theme, it work when use PenNews theme.

    You need change post count view on each post,  please eidt post > Scrolldown to "Penci Post Views Count" box then click to number view and change post count view start as screenshot  https://prnt.sc/pmpoow


    Best Regards,

    PenciDesign

  • DALE_EVERETTE replied

    To clarify,  it appears my historical post view counts were wiped out when I downloaded and installed your theme - The real view counts are no longer showing. The post view counts now are just the clicks since I've purchased and installed your theme.  

    I've attached a screenshot that appears to show the post view counts(under custom fields) that had been appearing prior to installing your theme for the following article post - https://sistabrutha.com/hbcu-sports-rankings-who-has-the-best-athletic-facilities/  The second screenshot shows Penci is only counting 10 views for this post.  Although this post has 2k social media shares and well over 11K views. 

    Are you saying I have to go into each post and manually update the post to reflect the post view counts that were reported on each of my posts prior to installing your theme?


  •  501
    Penci replied

    Hi,

    Now, i understand. 

    Do you want convert data post count view ? 

    If right, please send me: 

    - Your admin url 

    - Your admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

    In a private reply.

    I will check it help you. 


    Best Regards,

    PenciDesign


  •   DALE_EVERETTE replied privately
  •  501
    Penci replied

    Hi,

    I convert data help you. https://prnt.sc/ppocy4

    Please check it again

    Best Regards,

    PenciDesign

  • Akhil_Joseph replied

    I'm requesting to bring the following features 

    1/ Support for live blog

    2/ Currently the post show author name, date, comments, can you enable a feature that will add author photo along with name (like this https://prnt.sc/m4bll0)

    3/ Please give widget that will show affiliate links like this https://prnt.sc/m4bmrw

    4/ Please add an option for sub-title

  •  501
    Penci replied

    Hi,

    Thank you for your suggestion. We will consider to add more this feature in the next update version of PenNews. I'm not sure it will be added but i'm sure we will consider about this.


    Best Regards,

    PenciDesign

  • DALE_EVERETTE replied

    Thanks for your help on this matter.  The fix you made works..