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  Public Ticket #2196678
wpbakery page builder
Closed

Comments

  • saulgio started the conversation

    Hello,

    after the last theme's update wp bakery page build as stopped working. If I click on the button wpbakery page builder (see the image) I'm redirected to the classic editor.

    Is this related to the last theme's update? Thanks

  • saulgio replied

    Edit: added the message that I see before being redirected to the classic editor 

  •  501
    Penci replied

    Hi,

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work,  let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

    Best Regards,

    PenciDesign

  • saulgio replied

    https://es.wordpress.org/plugins/word-count-and-limit/ 

    this plugin was causing the issue. Thanks a lot for your suggestions!

  •  501
    Penci replied

    Hi,

    Please deactive the word-count-and-limit  plugin 

    Best Regards,

    PenciDesign