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  Public Ticket #2214099
Slideshow not working
Closed

Comments

  • whanklee started the conversation

    Hi,

    I use Gutenberg editor, however, I think slideshow block not working. It doesn't displey images.

  •  501
    Penci replied

    Hi,

    Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign

  •   whanklee replied privately
  •  501
    Penci replied

    Hi,

    I checked on your site and i saw error js come from third plugin ( https://prnt.sc/pxfx4i )

    And the silder you use on your site come from jetpack.

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work, i recommend you contact with author of jetpack plugin and ask theme about the issue.


    Best Regards,

    PenciDesign