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  Public Ticket #2217302
Unable to Download Demo Data
Closed

Comments

  • Meangreenchef started the conversation

    Hello,

    I've been a fan of your Soledad theme for awhile now and have used it to develop a couple of sites without any issues. I just purchased another licence to build a new site and have installed both the parent and child themes. 

    When I try to download the demo data I continue to get a message that reads "Sorry, you are not allowed to access this page." Attached a screenshot. 

    I have tried uninstalling and reinstalling and cannot get it to work at all. Can you please help me with this? I am doing a quick build out and would like to be able to get going. 

    Thank you

  • Meangreenchef replied

    I figured out what the issue was, I forgot to activate the plugins! All good now :)