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  Public Ticket #2275203
Video ratio size
Closed

Comments

  • fotospire started the conversation
    January 19, 2020 at 5:42pm

    Can't seem to change ratio size for video. Want it to be horizontal 16:9.

    On desktop it shows like square and on mobile vertical. Why?

  •  2,700
    PenciDesign replied
    January 20, 2020 at 7:23am

    Hi,

    We have a script to calculate your video ratiosmile.pngIt seems your videos is not on ratio 16:9

    Have you check this video on youtube and see if this video has ratio 16:9 ( Please don't caculate the black background of the video on youtube ) ?


    Best Regards,

    PenciDesign