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  Public Ticket #2290566
Post views not counting
Closed

Comments

  •  2
    slionc started the conversation

    Hello,

    So on my homepage, if I enable "show page views" on elementor for Penci Featured Cat, it doesn't count, it always show zero. Although if I open the post, it shows views on that.

    With that, on Penci Widget Recent/Popular Posts, it's not ordering correctly most viewed posts weekly

    How can I fix this?

    Also, can I use woocommerce on this theme?

    Thank you

  •  2,700
    PenciDesign replied

    Hi,

    1/ Yeah, currently if you're using a caching plugin, the posts views count will be not updated after the caching removed. Also, to get the post views count updated on single post pages when you use caching plugins, please enable ajax view count via Customize > Single Post Options > Enable ajax Post View Count.

    2/ Yes, you can. This theme is compatible with Woocommercesmile.png


    Best Regards,

    PenciDesign

  •  2
    slionc replied

    Hello,

    So I checked Customize > Single Post Options > Enable, it was already enabled.
    As you can see here https://tugaviajante.com/category/voos-baratos/, view count is zero for every post, however if you open the article, you can see that it has views.

    I'm using W3 Total Cache 

  •  2,700
    PenciDesign replied

    Hi,

    Yeah, as I said before, to get post views updated, please try remove all the caching because it doesn't update on the layouts when you use it with a caching plugin.


    Best Regards,

    PenciDesign

  • JoannaBilska replied

    Hello 

    I have the same problem. Can you advise please how to remove all caching? I did that from browser history, not sure is there anything else you mean? Problem still occurs. 

    Regards, 

    Joanna

  •  2,700
    PenciDesign replied

    Hi @JoannaBilska,

    Please create a new ticket and we will check it help you. Don't reply to tickets of other people because they will get notice email about your reply.


    Best Regards,

    PenciDesign