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  Public Ticket #2314195
update fail 7.3
Closed

Comments

  • gianlorenzo1990 started the conversation

    Hi, i have a problem with Soledad update to 7.3 version, error description is:

    C'è stato un errore durante l'aggiornamento di soledad: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Time for resolution of the problem?

    many thanks for support.

  •  1
    DirDec replied

    I also encountered this problem just now. Update failed with the same error message. 

    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

  • migued replied

    Me too, same issue.

  • DmitriS replied

    Same issue on 3 sites.

  •  2,699
    PenciDesign replied

    Hi,

    We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, 
    I've contacted them and they said will fix it as soon as possible. 
    Currently, please do following this guide to update this theme:
    https://pencidesign.ticksy.com/article/15633/
    We're sorry about this inconvenience.

    Best Regards,
    PenciDesign

  • Samantha replied

    Any ETA for this fix? I'm now trying to update the theme and getting the same error. I'd like to avoid a work-around if possible. Thank you.

  •  2,699
    PenciDesign replied

    Hi @Samantha,

    At this moment, WP-Updates doesn't fix the issue yet.

    So, maybe in the future, we will remove the auto-updates platform from WP-Updates.

    Please do following this guide to update this theme - It's fast & easy & doesn't affect anything to your site:

    https://pencidesign.ticksy.com/article/15633/


    Best Regards,

    PenciDesign