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  Public Ticket #2317214
Video on mobile
Closed

Comments

  •  1
    tim-nieuwpoort started the conversation
    March 3, 2020 at 1:42pm

    Hi,

    Video looks strange on mobile.

    In this specific case it's a iPhone



  •  2,700
    PenciDesign replied
    March 3, 2020 at 1:48pm

    Hi,

    You've enable lazyload for video from a plugin - let's check and disable it.


    Best Regards,

    PenciDesign

  •  1
    tim-nieuwpoort replied
    March 3, 2020 at 2:04pm

    Hi,

    Which one? https://prnt.sc/raxc6z

  •  2,700
    PenciDesign replied
    March 4, 2020 at 1:44am

    Hi,

    I don't know because I don't know what's plugins you're using.

    But this issue caused by a plugin from you - please check it for yourself.


    Best Regards,

    PenciDesign

  •  1
    tim-nieuwpoort replied
    March 4, 2020 at 10:59am

    Hi,

    I use the 'smush' plugin.

    Can this be the problem? https://prnt.sc/rbe20b


  •  2,700
    PenciDesign replied
    March 4, 2020 at 3:24pm

    Hi,

    You can give it a try, rightsmile.png? Because I don't know what's plugin caused this issue - I just sure that you have a plugin caused this issue - it's not issues related with the theme itself.


    Best Regards,

    PenciDesign

  •  1
    tim-nieuwpoort replied
    March 5, 2020 at 2:50pm

    Hi,

    Ah ok, so I don't have to fill in this YouTube Api key to let it work?

  •  2,700
    PenciDesign replied
    March 5, 2020 at 3:48pm

    Hi,

    The youtube API key doesn't related with this issue.

    The youtube API key just uses for element "Soledad Videos Playlist" from Elementor or WPBakery Page Builder and widget "Soledad Videos Playlist"


    Best Regards,

    PenciDesign