Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2317413
Canot update
Closed

Comments

  • vipcom started the conversation
    March 3, 2020 at 4:47pm

    Hi,

    When i try to update Soledad i get the below error

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme soledad (1/1)

    Downloading update from http://wp-updates.com/api/1/download/theme/EJtjYp9z-Pb8fCsMfgMNIA/soledad… Unpacking the update…

    An error occurred while updating soledad: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    All updates have been completed.

    I get this consistently.

    Thanks


  •  2,700
    PenciDesign replied
    March 4, 2020 at 1:23am

    Hi,

    We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues,
    We're waiting for them to fix this issue.
    At this moment, please do following this guide to update this theme - It's easy also :)
    https://pencidesign.ticksy.com/article/15633/
    We're sorry about this inconvenience.

    Best Regards,
    PenciDesign