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  Public Ticket #2320961
Not able to install
Closed

Comments

  • Gopinath1987 started the conversation

    Hi, I just now purchased your package. 

    Trying to install it onto my wordpress blog but it is showing the next problem:

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed. 

    Could you please tell me what do I do?

    Regards

  •  2,700
    PenciDesign replied

    Hi,

    Your install is wrong.

    You need to extract the download package and use soledad.zip file for your install.

    Please check more on this guide


    Best Regards,

    PenciDesign

  • jorr_ejward replied

    I just had the same problem. I don't know why this isn't on the Youtube video. I think they should update the Youtube video to indicate that the required zip is buried in the downloaded zip file.

  •  2,700
    PenciDesign replied

    Hi @jorr_ejward,

    Thank you for your suggestion. But when you download the theme, there is 2 selections: Download "Theme file only" and "All files and documentation"smile.pngIf users download "theme file only" - there is no need for extract it.


    Best Regards,

    PenciDesign