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  Public Ticket #2330971
exception
Closed

Comments

  • matthias-juergens started the conversation
    March 18, 2020 at 12:04pm

    Hi,

    I successfully installed the theme and all plugins. Once I now tab on "customise" (doesn't matter if i pick it from the appearance menu or from the soledad welcome page) I receive an exception: "There has been a critical error on your website. Please check your site admin email inbox for instructions."
    Please help

  •  2,699
    PenciDesign replied
    March 18, 2020 at 1:45pm

    Hi,

    It seems you have a plugin caused this issue.

    Please deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue. 


    Best Regards,

    PenciDesign