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  Public Ticket #2335378
Theme Assistance
Closed

Comments

  • TAGC16 started the conversation
    March 23, 2020 at 1:00pm

    Hi There,

    since my free months of assistance are going to expire in April, I would like to know how to renew the assistance service.


    Thank you very much,


    Dario

  •  2,700
    PenciDesign replied
    March 23, 2020 at 4:11pm

    Hi,

    When your support is expired, you can go to this page and renew the supportsmile.png


    Best Regards,

    PenciDesign

  • TAGC16 replied
    April 3, 2020 at 11:34am

    Hi,

    Thank you very much!

    How can I understand when my support is expired? Where can I see the date on which is due to expire?


    Thanks again,

    Dario

  •  2,700
    PenciDesign replied
    April 3, 2020 at 12:29pm

    Hi,

    When your support almost out of date - you will get an email from Envato Marketsmile.png


    Best Regards,

    PenciDesign