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  Public Ticket #2349474
Theme update failed
Closed

Comments

  • EllyStudio started the conversation
    April 4, 2020 at 5:49am

    Hi,

    Up until some months we regularly updated our blog theme with no problem, but when we tried this time we get this error:

    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature


    We havent changed or installed anything - this just got out of nowhere... 

  •  2,700
    PenciDesign replied
    April 4, 2020 at 7:23am

    Hi,

    We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company ) and it seems the updates flatform from them has issues and they didn’t fix it yet.
    We’re waiting for some weeks but they didn’t fix the issues, so maybe in the next updates, we will remove this flatform.
    And from future, please do follow this guide to update this theme – It’s easy also and doesn’t affect anything to your site:
    https://pencidesign.ticksy.com/article/15633/
    We’re sorry about this inconvenience.
    Best Regards,
    PenciDesign