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  Public Ticket #2352574
instagram widget
Closed

Comments

  • anbrady0121 started the conversation
    April 7, 2020 at 5:55am

    The instagram access token shows up but the instagram user id isn't showing up and so my instagram won't show up on my page.

  •  2,700
    PenciDesign replied
    April 7, 2020 at 9:15am

    Hi,

    Can you please try it again? I just tried and I see I can get the Instagram ID normal...


    Best Regards,

    PenciDesign

  • dumitrescu replied
    April 13, 2020 at 4:45pm

    Hi There,


    i try to use instagram widget im Footer but when i give my username @daddy.channel for instagram is doent work just when i take my hashtag #daddychannel.

    What should i do?


    Thanks Paul

  •  2,700
    PenciDesign replied
    April 14, 2020 at 2:22am

    Hi,

    Please fill your username without @  at the firstsmile.png


    Best Regards,

    PenciDesign

  • dumitrescu replied
    April 14, 2020 at 6:29am

    Hi all,

    it is without @. and does not work. Please help me.


    Thanks all

    Paul

  •  2,700
    PenciDesign replied
    April 14, 2020 at 1:44pm

    Hi,

    Please make sure you're using latest version of Soledad - version 7.2.3

    Check this guide to know how to update the theme to latest version.

    After that, go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" ( NOT "Instagram Slider" )  to "Footer Instagram" and config it.


    Best Regards,

    PenciDesign