Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2360183
Update Problem
Closed

Comments

  • tugbamunozbenitez started the conversation
    April 13, 2020 at 3:43pm

    When I try to update my soledad theme version 7.2.3 to 7.3.0 that wordpress shows me an this error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Can you please help me to fix this error. I made this upload by wordpress panel not manual. 

    I attached picture of error. Thank you.

  • tugbamunozbenitez replied
    April 13, 2020 at 4:03pm

    Okay, I found the comment on themeforest.com that you answered. I fix the problem by upload theme manually. But Can you fix the automatic update problem? Thank you.

  •  2,700
    PenciDesign replied
    April 14, 2020 at 2:21am

    Hi,

    It's not issues from usfrown.png Because we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company ) and it seems the updates flatform from them has issues and they didn’t fix it.

    We’re waiting for a long time but they didn’t fix the issues, so maybe in the next updates, we will remove this flatform.
    And from now, please do follow this guide to update this theme – It’s easy also and doesn’t affect anything to your site:
    https://pencidesign.ticksy.com/article/15633/
    We’re sorry about this inconvenience.


    Best Regards,
    PenciDesign