I did a fresh install on a NEW domain.   I loaded on Pen News and followed directions.  peaceandawe.com, I load the Coffee Landing Page demo.   Why is it missing 2 images that show up on the demo page?  

I shouldn't have to give my credentials for you to see if either the DEMO is missing the 2 images (the top images and one of 3 images in the middle of the page is missing).

Please tell me why the demo is NOT the same as you advertise?

Here are the attachments that show has it looks for me

I can't do that.  And I guess I'll just give up using your product.  You really should put Envato that you can't get support unless you give you website credentials.   If you load the coffee landing page as a DEMO and the image is there.  Please upload a photo showing that it works for you.  Please tell me where the images are in the files and where the code is that points to that image.  I'll check to make sure the files are there.  There is NO need for you to have my website credentials.

Here is more info.  I can tell its the SLIDER that is showing up blank at the top.  I can't see why the one of the images is missing from the 3 that is supposed to be in the middle.

OK So I'm digging to find my own answer.  So I see now I don't see the top image because the SLIDER is not loading.  Why isn't the slider in the Coffee Landing Page Demo not loading?   Also where is the image.  Here is your CODE.  If you see an issue, fix and allow me to load the FIX.

#[vc_row][vc_column][penci_custom_slider slider_id="6"][/vc_column][/vc_row]
SO THIS IS NOT SHOWING UP - THIS CUSTOM SLIDER.  WHERE IS IT?  You don't need my username/password to load this demo for yourself. I've tried it in Safari, Chrome and Firefox.  They all show up the same.  I did not make any changes.
I don't even see the TEXT that should be on the slider.

<SNIP>

#[vc_empty_space height="30px"][vc_row_inner][vc_column_inner width="1/3"][penci_info_box _text="" icon_type="image" _image_width_height="300px" icon_position="top-center" title_fonts="font_family:Muli%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:600%20medium%3A600%3Anormal" title_font_size="18px" block_id="penci_info_box-1522376569762" _title="ORIGINAL COFFEE" image="15" image_hover="15"][/vc_column_inner]
IMAGE 15 is MISSING.  Where is IMAGE 15?
#[vc_column_inner width="1/3"][penci_info_box _text="" icon_type="image" _image_width_height="300px" icon_position="top-center" title_fonts="font_family:Muli%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:600%20medium%3A600%3Anormal" title_font_size="18px" block_id="penci_info_box-1522376571906" _title="LATTE COFFEE" image="16" image_hover="16"][/vc_column_inner]
#[vc_column_inner width="1/3"][penci_info_box _text="" icon_type="image" _image_width_height="300px" icon_position="top-center" title_fonts="font_family:Muli%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:600%20medium%3A600%3Anormal" title_font_size="18px" block_id="penci_info_box-1522376174291" _title="LATTE ART COFFEE" image="17" image_hover="17"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="120px"][/vc_column][/vc_row]

OK I found a plugin where I can give you access to certain parts of my Wordpress please let me know what folders do you need access to?

Select the dashboard pages which the user is allowed to visit:

•   Dashboard
•   Jetpack
•   PenNews
•   Posts
•   Media
•   Penci Slider
•   Pages
•   Comments Comments in moderation

•   Portfolio
•   Contact
•   WPForms
•   Marketplace
•   Appearance
•   Plugins
•   Users
•   Tools

•   WPBakery Page Builder
•   Settings
•   SEO notifications
•   MC4WP
•   Insights
•   OptinMonster

Just like I thought.  The demo doesn't provide any images for the slider therefore it showing up blank.  See attachment

OK I found out how to fix the IMAGE15 missing issue and found another problem. But I'll open a new ticket for that later.

I still can't find where to tell the code to find the images for the slider.  The slider is still blank.

OK I figured it out.  Its not really a slider.  it was just missing one image.  I found it and put it in.  I'm going to research do you have something that will be a TRUE slider, with multiple images?  If you can give me a link so I can learn how to make a real slider then you can close this ticket.   If you don't want more Tickets about this Demo, please update your files so the next person doesn't have to be frustrated.

you can close this ticket