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  Public Ticket #2365271
Tour and Section Design Options not SAVING
Closed

Comments

  • treasureseeker74 started the conversation
    April 16, 2020 at 9:28pm

    Hello,

    I keep setting the Design Options Border Color to #47d1db, then I change Border Style to Solid and then I change Border Radius to 10px, I hit save changes and I go back in and look the only thing that is there is Border Radius 10x.

    This happens under the "Tour" and "Section" area.  They both behave the same way.  See Attachments

  •  501
    Penci replied
    April 17, 2020 at 7:42am

    Hi,

    Strange, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

    Best Regards,

    PenciDesign

  •   treasureseeker74 replied privately
  •  501
    Penci replied
    April 18, 2020 at 1:01am

    Hi,

    I logged on your site . i will check it and respond as soon as possible

    Best Regards,

    PenciDesign

  • treasureseeker74 replied
    April 27, 2020 at 7:15pm

    OK yes this still is happening

  •  501
    Penci replied
    April 29, 2020 at 7:33am

    Hi,

    Please send me link page page have issue and send me screenshot for the issue.

    Best Regards,

    PenciDesign

  • treasureseeker74 replied
    May 3, 2020 at 8:22pm

    OK I'm going to show you this again.  On a different page, but you're not fooling anybody with these delays.  This is EASILY reproducible on any TEXT block.  Attached I'm showing you that I can reproduce the problem.  The management info is in this ticket so now what?

  •  501
    Penci replied
    May 6, 2020 at 7:09am

    Hi,

    Strange, Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    Best Regards,

    PenciDesign