Should I remove the version that came with the PenNew theme and install the version that was made available for download?
I contacted Wpbakery support and this information was passed on:
You need to contact the theme developer and check with them if the theme is hardcoded using WPBakery or if you can install a standalone license on your end. Some hardcoded themes can crash if you install a standalone plugin, that is why we ask the customers to contact the theme developer to be sure. We are a family owned and operated business. If you need further assistance, please let me know.
I purchased the wpbakery license at Themeforest.
Should I remove the version that came with the PenNew theme and install the version that was made available for download?
I contacted Wpbakery support and this information was passed on:
You need to contact the theme developer and check with them if the theme is hardcoded using WPBakery or if you can install a standalone license on your end. Some hardcoded themes can crash if you install a standalone plugin, that is why we ask the customers to contact the theme developer to be sure.
We are a family owned and operated business.
If you need further assistance, please let me know.
Hi,
Don't worry about the issue.
We can't change code of wpbakery plugin.
You can insert license of wpbakery plugin to your site.
Best Regards,
PenciDesign