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  Public Ticket #2384054
728x90 Banner not displaying
Closed

Comments

  • mnarine started the conversation
    April 30, 2020 at 6:57pm

    Soledad Theme - Men's Fitness option. 

    I am in 'Logo and Header Options' -> Header 3 selected in Header Layout -> a 728x90 banner uploaded and seeing it in the control panel for Banner Header Right for Header 3.

    But the banner is not showing still in the preview nor if it is published.

  •  2,700
    PenciDesign replied
    May 1, 2020 at 4:01am

    Hi,

    Do you have any adblock extension on your browsers? Because maybe the adblock has hidden that banner.

    Please check your site on anonymous browser to get correct results.

    Best Regards,

    PenciDesign

  • mnarine replied
    May 1, 2020 at 3:36pm

    No Adblock. Tested by copying the link of the banner I uploaded and the banner shows up.

    Also tested by opening a new browser in private mode and the banner still doesn't display.

    anything else I might try?

  •  2,700
    PenciDesign replied
    May 2, 2020 at 3:09am

    Hi,

    Please show me your site URL to I can take it a look on this.


    Best Regards,

    PenciDesign