Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2409035
shot
Closed

Comments

  • besalipo66 started the conversation
    May 19, 2020 at 3:13pm

    i think it was a wordpress update, but i am not sure

    but now all i have done in the customizer, logo, top bar, colors, type ist changed. what happened and what can i do?

    Thanks

    Sabina

  •  2,700
    PenciDesign replied
    May 19, 2020 at 5:14pm

    Hi,

    Have you install parent theme before and now you change to child theme?

    If right, please do following steps to move the customization data from parent theme to child theme:

    1/ Install plugin Customizer Export/Import & activate it.

    2/ Keep activate parent theme > go to Appearance > Customize > Export/Import > and export the setting > you can get a .dat file.

    3/ Install & activate child theme > go to Appearance > Customize > Export/Import > and import the .dat file you got on step 2.

    Best Regards,

    PenciDesign

  • besalipo66 replied
    May 20, 2020 at 7:19am

    Thank you very much, you are my rescue!!!!

    Thanks from Germany

    Sabina